Grrr.
I went online on Black Friday and made a purchase from a large electronics store with the initials CC and was so excited to walk in and pick my order up.
But because an error message came back that my order hadnt gone through, I re-entered the order and my account was charged twice for almost $400. (And this came out of my checking account!!!!)
I emailed CC a few days ago and inquired about the return of my money...and received an email back this morning saying that "I understand your concern, please allow a few more days for the money to be returned to your account".
Ok- my take on that response is that they didnt even look at my transaction!!And...a few more days? The order was only online for about 4 hours...and it has now been 13 days and still nothing!!
$400 is alot of money to work around in a budget.
Grrr...I have to return something today to the actual store...I wonder if they can speed this up for me...not likely. Perhaps I will also make a call and talk to a manager today. Suddenly my easy black Friday purchase is turning into a nightmare.
Black Friday Frustration
December 6th, 2006 at 05:03 pm
December 6th, 2006 at 05:18 pm 1165425525