On hold for another 45 minutes today....only to be told...
"Thank yew for yoooor pashens ma'am. I oapologize for the deeelay and have furwooorded yooor request for refund on to our 'special care' department"
me: WTF? (I know, not very lady like)
What do you mean you have forwarded the request blah, blah..Jissica told me the refund was processed on the 11th and would be in my account as of TUESDAY....today is FRIDAY...where the blank is my mnoney?
I am sou soory ma'am but there has been a technical deeficulty and your request will be processed as soon as possible.
Me; WHAT DOES THAT MEAN??? DID JISSICA LIE TO ME?
Ma'am, all I can say is I will forward your request...no, ma'am...theeere eis no wan higher than me dat takes calls so I could let you talk to someone else on my level who weel tell you da same ting as me. Would you like to talk weeth them?
ARGH!
Best part of all? This guy gave me the email address to the 'Corporate Office" so that I could write and complain...since I had apparently made it to the top of the food chain with calling...
The email address he gave me?? It is the exact one I used for my first inquiry back on December 4th when "Vijay T.", the emailers name responded with
"Sorry for the delay, your refund will be posted shortly, please give it a little longer".
This nightmare began four weeks ago today....with no end in sight.
I will never, ever, never EVER EVER EVER EVER DO BUSINESS WITH CIRCUIT CITY AGAIN AS LONG AS I LIVE!!!
CIRCUIT CITY SUCKS
December 22nd, 2006 at 11:05 pm
December 22nd, 2006 at 11:24 pm 1166829877
Sorry for all of your trouble.
December 23rd, 2006 at 04:21 am 1166847706
December 23rd, 2006 at 11:14 am 1166872475
We are very anti-CC people in this household. We have ISSUES with them.
February 3rd, 2007 at 02:45 am 1170470707