Home > Grocery store FAIL

Grocery store FAIL

January 31st, 2013 at 04:25 am

The hub headed back to Alaska today. He is on a four week rotation I am home alone for a month.

I planned to go to the store tonight and spent some time on my break at work looking at sale ads and clicking on the online offers and coupons. The store has been asking me each time I go in if I am taking advantage of the online app and special I thought I would give it a try.

Lucky for me...along with this being the first time I used this program - the store completely changed their shelving system since I was there last week. HUH? Talk about totally disconboomerated...They changed the location for everything except the perimiter items(Meat, produce, bread and some dairy)..everything else was in a completely new location...

I also had to pick up my prescriptions.

What an experience.

I was looking at my list, my online app for the store on my phone, trying to figure out where everything was... make a long story short-

They filled the prescriptions differently this time- instead of one month supply they gave me 90 days, so the price was different. (however, when I got home, one of the bottles only had 30 pills, even though the bottle said 90..and then when I looked at the receipt, they failed to charge me for the prescription)

Some of the online offers discounted, some did not. ARGH. I was watching as they rang up, but the clerk explained that some of the discounts "come off at the end"...

So...I am not a fan right now. I will have to go back to pick up the rest of the pills, pay for the prescription I didnt get charged for and try to get reimbursement for some of the discounts I didnt receive. Way too much effort...Store FAIL.

I did save 31%- but I should have saved at least 10% more off of my $81 bill if items had rung up correctly.

Anyway, I am well stocked on groceries for the next couple of weeks.

This weekend is our awards banquet at work, which means I will receive my bonus. Big Grin That is something I am really looking forward to. It should b e enough to pay off one of the smaller debts that we have.

Missing the hub tonight, but life is good!

3 Responses to “Grocery store FAIL”

  1. wowitsawonderfullife Says:

    Hey, is it too late for you to send an email to the store and tell them about all the errors? You should get some sort of compensation for the errors.

  2. FrugalTexan75 Says:

    Has that pharmacy given you problems before? That is pretty scary to have the numbers off so much .. it'd make me wonder what else they have/get wrong ..

    I'm with Wow - I'd write the store about your experience.

  3. Thrifty Ray Says:

    I will be doing so this weekend. I think they would want to know about the issues- just for monitoring and training purposes- Thanks for the suggestions!

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